Trademate ("we" or "us") is a part of the Travis Perkins Plc group of companies ("Group"). We are
committed to protecting your privacy and we comply with the data protection laws applicable to the
forms part of our Conditions of Use.
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
We will collect information about you when you open an account, register with this website, place an
order for products or services, request further information from us or if you wish to contact your local
branch. The type of information we may collect includes your name, postal address, job title, e-mail
address and telephone number so that we can contact you accordingly.
When you enter a competition or promotional feature, we may also ask for your name, postal address,
e-mail address and telephone number so we can administer the competition and notify winners.
We may also obtain information about your usage of this website using Cookies.
Separate terms and conditions may apply when you open an account or if you decide to participate in a
competition so please make sure that you read these at the relevant time.
HOW DO WE USE THE INFORMATION WE COLLECT ABOUT YOU?
We may use the information provided by you:
- to process your order or manage your account (if applicable),
- to contact you for your views on our services,
- to notify you about important changes or developments to our site or services,
- to provide a more personalised online experience,
- for record keeping purposes,
- to keep you informed about our products and services that we offer. If you agree, we may also pass your information to other companies in the Group so that they keep you informed about the products or services which they offer. For more information see the paragraph below, and
- for market research purposes, on an anonymous basis to track activity on our site, to publish trends and/or to improve usefulness and content,
We only retain your information for a limited period in order to respond to your query, provide you
with the information you require or to send you updates on our products and services for as long as you
indicate that you are happy for us to do so. We are required to keep some records for a longer period of
time to meet our legal obligations.
KEEPING YOU INFORMED
If you have bought or enquired about our products or services previously, we may also use the
information we collect to let you know about our other products and services which may be of interest
to you and to keep you updated with information about promotional offers and what is coming soon at
Travis Perkins. If you agree, we would also like to send you information about the products and services
offered by other companies in the Group.
If the email address you have provided to us is a corporate email address, we may contact you at any
time to let you know about our products and services.
However, you will be able to let us know if you no longer want to receive material from us each time
that you receive a communication by following the link to unsubscribe.
DISCLOSING YOUR DATA
We never make your personal details available to companies outside of the Travis Perkins group for
marketing purposes and will only disclose your personal details to other companies within the Travis
Perkins group if you have agreed to us doing so.
However, we may use other companies to provide services to you on our behalf. These services may
include but are not limited to answering your questions about products or services, sending postal mail
and e-mails and analysing data. We will only provide those companies with the information they need
to deliver the service we have engaged them for and they are prohibited from using that information for
any other purpose.
We may have to disclose your information by law or because a court or the police or other law
enforcement agency has asked us for it. In the event that a majority of our shares were bought by
another company or we transferred a substantial amount of our assets to another company, we would
disclose your personal information to that purchaser.
HOW IS YOUR INFORMATION PROTECTED?
We take protection of your information seriously and have appropriate physical and technological
security measures in place to keep it safe. Internally, we restrict access to personal information. Only
employees who need the information in order to do their jobs have access to it. We never transfer your
data outside of the UK.
Cookies are small files that a website places on your hard disk to enable additional features of the
browsers automatically accept cookies.
provide clear information in relation to the cookies operating on their site and to also obtain the user's
consent before setting a cookie on their computer or handheld device.
Further information is set out below in relation to the cookies which operate on this website and we are
currently reviewing our systems and procedures to establish the best way of obtaining consent to the
setting of a cookie on a user’s computer or handheld device.
Our cookies do not contain any personally identifying information but they do enable us to provide
to identify repeat visitors to the website and to determine the path visitors take on our site. Any
specifically find out which cookies we use on the Travis Perkins website you can go to the cookies page.